Frequently Asked Questions
Everything you need to know about your Coperni experience.
What is the standard shipping timeframe for international orders?
International orders are typically processed within 2 business days and delivered within 5 to 7 business days via our premium global carriers.
How can I track the status of my Swipe Bag order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.
What is your return policy for seasonal collections?
We accept returns on all unworn and unaltered items within 14 days of delivery. Please ensure all original tags and packaging are intact.
Are duties and taxes included in the final checkout price?
For most international destinations, duties and taxes are calculated and collected at checkout to ensure a seamless delivery experience without additional fees upon arrival.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I care for my Coperni apparel and accessories?
Detailed care instructions are provided on the inner label of each garment. For our signature leather goods, we recommend professional cleaning and storage in the provided dust bag.